Q: I can’t see my project or test cases. Why? 

This usually happens due to permission restrictions or project access not assigned.
Check your role or contact your project admin to grant access.  

Q: Changes are not reflecting immediately. What should I do? 

Try refreshing the page or logging out and back in. If the issue persists, check if another user has locked or updated the record.  

Q: The application feels slow. How can I fix this? 

Check your internet connection and browser version. For best performance, use the latest version of Chrome or Edge. If slowness continues, report it to support. 

Q: I’m unable to save tasks or test cases. 

Ensure all required fields are filled. Also verify that you have edit permissions for the project.  

Q: My import failed. What could be the reason? 

• Common reasons include: 
• Incorrect file format 
• Missing mandatory columns 
• Invalid data values 

Download the sample template and ensure your file matches the required structure. 

Q: Can I preview data before importing? 

Yes. QA Catalyst allows you to review and validate data before confirming the import to avoid errors.  

Q: AI is not generating tasks. What should I check? 

Ensure that: 

• Project description or input text is provided 

• The input is clear and structured 

• AI usage limits for your plan are not exceeded 

Try refining the input for better results. 

Q: Can I edit AI-generated output before saving? 

Yes. All AI-generated tasks and test cases can be reviewed, edited, or rejected before saving. 

 Additional Helpful FAQs (Highly Recommended) 

Q: Can I use QA Catalyst for multiple projects and clients? 

Yes. QA Catalyst supports multiple clients and projects, making it suitable for agencies and internal QA teams. 

Q: What happens if I reach my plan limit? 

You’ll receive usage alerts. You can upgrade your plan anytime to continue without interruptions. 

Q: Is my data secure in QA Catalyst? 

Yes. QA Catalyst uses role-based access control and secure storage practices to protect your data. 

Q: Can I export my data if I stop using QA Catalyst? 

Yes. You can export tasks, test cases, and reports at any time before subscription expiration. 

Q: Who should I contact for support? 

You can raise a support request directly from the Support section inside QA Catalyst or reach out via the Contact Us page. 

Q: Does QA Catalyst support automation tools? 

Currently, QA Catalyst focuses on manual test case management and reporting. Integrations will be added in future releases.